People & team training

Body language and self-confidence

The body language that you display tells people as much as the words you speak

23 Nov 2017 , 900 Min Module

Management problem solving,

Is the GPhC consultation preaching to the choir?

Is the GPhC consultation on responsibilities for patient safety an insult to non-pharmacist
managers, or simply an extra layer of protection for everyone?

13 Sep 2017 , 3 Min Article

When patients complain

It is an unusual pharmacy that has never had to respond toÂ a patient complaint. Whatâ€™s the best approach to this?

16 Aug 2017 , 900 Min Module

Look for the signs of unhappy staff

Would you recognise that a colleague in the pharmacy is no longer happy in their role?

14 Aug 2017 , 1 Min Article

Child & teen health,

Train your team: Children's pain

This Train Your Team checklist provides information to run a team training session on childhood pain

24 Jul 2017 , 1 Min Article

Managing problems and making good decisions

How do you know that you are making the right decisions?

05 Jul 2017 , 900 Min Module

Pain relief, Musculoskeletal & joint diseases,

Train your team: Muscle & joint pain

This Train Your Team checklist provides support and information to run a team training session on muscle and joint pain

22 Jun 2017 , 1 Min Article

Gastrointestinal,

Train your team: Bowel health

This Train Your Team checklist provides support and information to run a team training session on bowel health

22 Jun 2017 , 1 Min Article

Peer discussion_training_staff_meeting.jpg

Management problem solving,

Peer discussion: it's good to talk

What will peer discussion, as proposed by GPhC, mean for pharmacy professionals?

31 May 2017 , 4 Min Article

Healthy living, Clinical services,

Public health awareness campaigns with impact

How do you run an effective health awareness campaign?

31 May 2017 , 900 Min Module

Using patient-friendly language

Why you may need to improve your communication skills and the benefits to patient care

09 Mar 2017 , 900 Min Module

Clinical services,

Independent prescribing: prescription for success?

Would more community pharmacists benefit from training as independent prescribers?

02 Feb 2017 , 4 Min Article

f5a5309afd383db30d7b04880d538606.512x341 copy.jpg

Skills,

Training: keeping knowledge and skills up to date

This review will help pharmacy teams to focus on meeting ongoing CPD requirements and to identify training needs.

19 Jan 2017 , 900 Min Module

Leadership, People skills,

In a happy workplace? Keep up team morale

Pharmacies are busy and workload looks set to increase. So how do you maintain staff morale?

12 Jan 2017 , 4 Min Article

Clinical services,

Successful patient communication

Learn the best way to successfully communitate with patients in your pharmacy

07 Nov 2016 , 900 Min Module

Know your own strengths

Learning from reflection is key to personal development. So how can you analyse your performance?

05 Nov 2016 , 900 Min Module

Clinical

OTC

Practice

Popular Searches

People & team training

Body language and self-confidence

Is the GPhC consultation preaching to the choir?

When patients complain

Look for the signs of unhappy staff

Train your team: Children's pain

Managing problems and making good decisions

Train your team: Muscle & joint pain

Train your team: Bowel health

Peer discussion: it's good to talk

Public health awareness campaigns with impact

Using patient-friendly language

Independent prescribing: prescription for success?

Training: keeping knowledge and skills up to date

In a happy workplace? Keep up team morale

Successful patient communication

Know your own strengths

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People & team training

Body language and self-confidence

Is the GPhC consultation preaching to the choir?

When patients complain

Look for the signs of unhappy staff

Train your team: Children's pain

Managing problems and making good decisions

Train your team: Muscle & joint pain

Train your team: Bowel health

Peer discussion: it's good to talk

Public health awareness campaigns with impact

Using patient-friendly language

Independent prescribing: prescription for success?

Training: keeping knowledge and skills up to date

In a happy workplace? Keep up team morale

Successful patient communication

Know your own strengths