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module menu icon Build Loyalty

Build Loyalty

There are many issues that can affect the mouth so you are likely to have many conversations with customers on this topic. Think about how you can build loyalty and encourage them to visit again:

Consider the following:

For which conditions would you encourage the customer to visit again if the product doesn't work?

Which products are only available from pharmacies?

When would you refer a customer to the pharmacist or the dentist or GP?