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Practice

Community pharmacy Learning Cash Flow Population health Digital Medicines Optimisation NHS Long Term Plan
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Time for change?

Is pharmacy assistant training fit for purpose?

18 May 2015 , 3 Min Article

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Customer care: an introduction

This Professional Assistant: Service Excellence module focuses on customer care 

17 May 2015 , 900 Min Module

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Pharmacy's experience of the repeat dispensing service

Pharmacy has been required to advise on the benefits of the repeat dispensing service since March. How are they doing?

17 May 2015 , 3 Min Article

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Widening dementia care

The government’s plan for dementia care includes more identification and support, So how can community pharmacy help?

04 May 2015 , 3 Min Article

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Staff safety: working with addicts

Looking at how to deal sensitively with customers who have dependence issues

21 Apr 2015 , 1 Min Article

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For the love of it

Pauline Stevens has worked at Eccleshall Pharmacy for 17 years, and she absolutely loves her job

20 Apr 2015 , 3 Min Article

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Why working with GPs just has to happen

Collaborative working between GPs and community pharmacists improves outcomes for their businesses, and certainly for patients, so why are we still not seeing more of it?

09 Mar 2015 , 4 Min Article

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The RPS Faculty

This CPD module looks at the Royal Pharmaceutical Society's Faculty.

01 Mar 2015 , 900 Min Module

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Staff safety: difficult customers

The customer is always right, even when they're wrong.

01 Mar 2015 , 1 Min Article

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A true calling

Hazel Macpherson talks about her life as an accuracy checking pharmacy technician 

01 Mar 2015 , 3 Min Article

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Reaching out

One independent pharmacy is determined to get the healthy living message out to the community

01 Mar 2015 , 2 Min Article

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Clearly defined role is crucial

Greater clarity is needed regarding the role and responsibilities of pharmacy technicians.

01 Mar 2015 , 2 Min Article

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Ringing the changes

Annette Larkin has helped hundreds of patients in a nearly three decade long career

01 Feb 2015 , 3 Min Article

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Waiting in vain?

Pharmacy leaders have been told they have a race on their hands for pharmacy to be included as part of new NHS working practices

14 Jan 2015 , 3 Min Article

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Success in the dry skin category

People want the advice that we give about managing skin problems, says pharmacist Saroj Shah

14 Jan 2015 , 2 Min Article

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A wider reach for elderly customers

The UK has an ageing population that is projected to rise in the future, but older people are not making the most of the help that community pharmacy offers. Sasa Jankovic finds out why, and asks what pharmacies can do to address this

14 Jan 2015 , 4 Min Article