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Running your business

I.T. Community pharmacy Stress Communication Listening Planning Presentations
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How to build resilience at work

With the pace of life so fast, can you learn how to manage it?

04 Jul 2016 , 900 Min Module

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Understanding the future

An educated view on future developments helps you to plan your direction today

21 Jun 2016 , 900 Min Module

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Act now to lead change

How do you prepare for the process of change?

04 May 2016 , 900 Min Module

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Preparing for change

How do you keep your business going strong when undergoing periods of change?

04 Apr 2016 , 900 Min Module

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Falsified Medicines Directive: the perfect storm

What will the plans to scan all medicines packs at the point of supply mean for community pharmacy workloads?

24 Mar 2016 , 2 Min Article

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A quality MOT

How can the quality of the service you offer be improved upon?

10 Dec 2015 , 900 Min Module

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How to really listen

There are many challenges for effective listening in the pharmacy workplace that reduce the ability to listen effectively.

09 Dec 2015 , 900 Min Module

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Rise of the robots

Where are we when it comes to greater use of pharmacy automation?

14 Oct 2015 , 4 Min Article

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What can you stop doing?

Decide if your time and resources could be used more effectively

13 Oct 2015 , 900 Min Module

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Managing stress

Key steps to managing stress in the pharmacy workplace

12 Oct 2015 , 900 Min Module

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Negotiation skills

Use negotiation techniques to help to achieve your objectives.

08 Oct 2015 , 900 Min Module

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Managing through change

Change is never going to stop, but we can all learn to work with it.

07 Oct 2015 , 900 Min Module

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Be a good line manager

Would your team say you are a good manager? Here's how to improve

07 Oct 2015 , 900 Min Module

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Paper cuts through communication challenge

A simple paper-based system is helping pharmacists and GPs to share information about their patients

31 Aug 2015 , 2 Min Article

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Leadership skills for new managers-old

Leaders exist at every stage of the management spectrum, from new managers to those leading an organisation.

31 Aug 2015 , 60 Min Module

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In the workplace: caught red-handed?

What should you do if you catch an employee stealing?

19 Apr 2015 , 1 Min Article