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Practice

Community pharmacy Learning Cash Flow Population health Digital Medicines Optimisation NHS Long Term Plan
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Master a skilful ending

This learning module considers the skills of closing a consultation to ensure a customer understands their treatment plan. 

10 Jul 2016 , 900 Min Module

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A high achiever

Thanks to a supportive team and training opportunities, Maria Buxton has found the confidence to realise her passion for helping others.

05 Jul 2016 , 2 Min Article

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From strength to strength

A pillar of the Golders Green community for more than 50 years, Warman Freed has undergone significant change and is stronger than ever.

04 Jul 2016 , 4 Min Article

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Scenario: Resistant hayfever

Adam May comes into the pharmacy with his mum. He is doing his GCSE exams but his hayfever is making it very hard to concentrate...

03 Jul 2016 , 1 Min Article

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Innovation in practice

Pharmacy technician Julia Hulland-Vernon is helping pharmacies bridge the gap when patients are admitted or discharged from hospital.

01 Jun 2016 , 3 Min Article

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Listen, explain, plan

This learning module considers the skills of explanation and planning to best support customers during consultations.

23 May 2016 , 900 Min Module

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Professionalism

This CPPE learning module focuses on the importance of professionalism.

03 May 2016 , 900 Min Module

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Rising to the challenge

After nearly 10 years as a medicines counter assistant, Joanne Macpherson is continuing to rise to new challenges.

26 Apr 2016 , 2 Min Article

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Cut to the future

With the pharmacy cuts going ahead, what does the future of community pharmacy look like?

25 Apr 2016 , 2 Min Article

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Building strong relationships

This service excellence learning module considers the importance of building stronger relationships with your customers.

20 Apr 2016 , 900 Min Module

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Frontline leaders

Leadership training is not just for pharmacists, pharmacy staff are equally able to develop the relevant qualities and skills.

07 Apr 2016 , 2 Min Article

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Making a difference

Pharmacy technician Pippa Scrimshaw has been talking to patients in their own homes about their medicines for over 12 years.

06 Apr 2016 , 3 Min Article

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Patient-centred care

This learning module considers how putting patients at the centre of their care improves their health and wellbeing.

31 Mar 2016 , 5 Min Module

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Pharmacy cuts: uncertain times

The funding cuts are still causing shockwaves throughout pharmacy. What could they mean for pharmacy staff?

30 Mar 2016 , 2 Min Article

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Get more out of your in-store technology

Advances in CCTV technology mean that data captured can now provide insights into customer behaviour.

07 Mar 2016 , 2 Min Article

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Pharmacy funding cuts: explained

Pharmacy teams may well have heard the news that pharmacy funding has been cut in England. But what has happened and why?

25 Feb 2016 , 2 Min Article